General Terms and Conditions

GENERAL TERMS AND CONDITIONS OF BUSINESS

BILIŠKOV NEKRETNINE d.o.o.

Definitions

For the purposes of these General Terms and Conditions, the following terms shall have the meanings assigned to them below:

Broker means Biliškov Nekretnine d.o.o., a company duly registered for the provision of real estate brokerage services.
Licensed Real Estate Agent (hereinafter: the Agent) means a natural person who has passed the professional examination required for performing real estate brokerage activities, is entered in the Register of Licensed Real Estate Agents and is employed by the Broker.
Real Estate Brokerage means the activities performed by the Broker with the purpose of bringing the Principal into contact with a third party for the negotiation and conclusion of a legal transaction concerning a specific real property, including, but not limited to, sale and purchase, exchange, lease, tenancy or any other disposal of real estate.
Principal means any natural or legal person who concludes a Brokerage Agreement with the Broker.
Third Party means any natural or legal person whom the Broker seeks to introduce to the Principal for the purpose of negotiating and concluding a legal transaction relating to a specific real property.

Real Estate Listings

The Broker's property listings are based on information obtained from the Principal, land registry records, the cadastre, competent public authorities and other sources which the Broker reasonably considers reliable.

The Broker shall exercise due professional care in verifying the available information; however, the Broker shall not be liable for inaccuracies, incomplete information or subsequent changes that could not reasonably have been identified by exercising professional diligence.

The Broker reserves the right to withdraw any property from its listings without prior notice and shall not be liable if the Principal or a Third Party withdraws from the intended legal transaction.

Brokerage Agreement

Under the Brokerage Agreement, the Broker undertakes to use its best efforts to identify and introduce to the Principal a Third Party for the purpose of negotiating and concluding a specified legal transaction relating to real property, while the Principal undertakes to pay the agreed brokerage fee if the brokered transaction is successfully concluded.

The Brokerage Agreement shall be concluded in writing and for a fixed term.

Unless otherwise expressly agreed, the Brokerage Agreement shall be deemed to have been concluded for a period of twelve (12) months from the date of its execution.

The Agreement may be extended by mutual written agreement of the parties on one or more occasions.

Exclusive Brokerage

Under an Exclusive Brokerage Agreement, the Principal undertakes not to engage any other real estate broker for the same legal transaction during the term of the Agreement.

Should the Principal, during the term of the Exclusive Brokerage Agreement, conclude the brokered transaction through another broker or independently, without the Broker's participation, the Principal shall remain obliged to pay the agreed brokerage fee to the Broker, unless otherwise expressly agreed.

Termination of the Brokerage Agreement

The Brokerage Agreement shall terminate upon:

expiry of the agreed contractual term;
conclusion of the brokered legal transaction;
mutual agreement of the parties;
termination by either contracting party in accordance with the Agreement and the applicable laws.

If, within twelve (12) months following termination of the Brokerage Agreement, the Principal concludes a legal transaction that is predominantly the result of the Broker's activities performed during the term of the Agreement, the Principal shall remain liable to pay the agreed brokerage fee.

Obligations of the Broker

The Broker shall, in particular:

Use its best efforts to identify and introduce to the Principal a person interested in concluding the brokered legal transaction.
Inform the Principal of the average market value of comparable real estate.
Examine the documentation evidencing ownership or other real rights relating to the property concerned.
Undertake all necessary activities for presenting the property on the market, including professional photography, preparation of the property description, production of promotional materials, virtual presentations and advertising through printed and electronic media.
Participate in negotiations and use its best efforts to facilitate the conclusion of the intended legal transaction.
Arrange professional legal assistance, where necessary, in connection with the preparation and execution of contractual documentation.
Safeguard personal data and process such data in accordance with the applicable personal data protection legislation.
Upon the Principal's request, treat as confidential all information relating to the property and the legal transaction.
Where the subject matter of the brokerage is land, verify its designated use in accordance with the applicable spatial planning documentation.
Inform the Principal of the obligations arising from anti-money laundering and counter-terrorist financing legislation.

Obligations of the Principal

The Principal undertakes to:

Provide the Broker with accurate and complete information concerning the property.
Make available to the Broker all documentation in the Principal's possession that is relevant to the brokered legal transaction.
Inform the Broker of all known legal and factual defects affecting the property.
Allow interested parties to inspect the property by prior arrangement.
Notify the Broker in writing of any changes relevant to the performance of the Brokerage Agreement.
Pay the agreed brokerage fee to the Broker once the conditions stipulated in the Brokerage Agreement have been fulfilled.
Compensate the Broker for any damage incurred if the Principal has acted fraudulently or has provided false or incomplete information material to the brokered transaction.

Brokerage Fee

The amount of the brokerage fee shall be determined by the Brokerage Agreement and the Broker's applicable Schedule of Fees.

The Broker shall become entitled to the brokerage fee upon the conclusion of the legal transaction for which the brokerage services were provided, unless otherwise agreed.

For additional services not covered by the Brokerage Agreement, the Broker shall be entitled to separate remuneration in accordance with the applicable Schedule of Fees or a separate agreement concluded with the Principal.

Value Added Tax (VAT) shall be charged on all fees in accordance with the applicable legislation.

The Broker shall be deemed to have introduced the Principal to a Third Party, in particular, where the Broker has:

arranged a viewing of the property;
arranged a meeting between the contracting parties;
enabled direct communication between the contracting parties; or
disclosed the identity of the Third Party, contact details or the location of the property.

The obligation to pay the brokerage fee shall also arise where the brokered legal transaction is concluded by a person associated with the Third Party introduced by the Broker to the Principal, provided that it is evident from the circumstances that such transaction was concluded as a result of the Broker's activities.

Personal Data Protection

The Broker shall process personal data in accordance with the General Data Protection Regulation (GDPR), the Croatian Act on the Implementation of the General Data Protection Regulation, and all other applicable legislation governing the protection of personal data.

Final Provisions

Any matters not expressly regulated by these General Terms and Conditions shall be governed by the provisions of the Croatian Real Estate Brokerage Act, the Croatian Civil Obligations Act, and all other applicable legislation of the Republic of Croatia.

These General Terms and Conditions shall enter into force on 7 July 2026.

SCHEDULE OF BROKERAGE FEES

BILIŠKOV NEKRETNINE d.o.o.

Cesta dr. F. Tuđmana 866A, Kaštel Stari

Effective as of: 7 July 2026

This Schedule of Fees forms an integral part of the Real Estate Brokerage Agreement concluded between Biliškov Nekretnine d.o.o., as the Broker, and the Principal.

All brokerage fees specified in this Schedule shall be subject to Value Added Tax (VAT) in accordance with the applicable legislation.

The brokerage fee shall be agreed in the Brokerage Agreement in accordance with this Schedule and the applicable provisions of the Croatian Real Estate Brokerage Act.

I. FEES FOR THE PURCHASE, SALE, LEASE AND TENANCY OF REAL ESTATE

Sale and Purchase Transactions

Maximum aggregate brokerage fee: 8% of the agreed purchase price, plus VAT

1. Sale of Real Estate

The brokerage fee for the sale of real estate shall be payable by the seller where the seller is the Broker's Principal.

Service	Brokerage Fee
Brokerage services in connection with the sale of real estate	Up to 4% of the agreed purchase price, subject to a minimum fee of EUR 1,000.00

2. Purchase of Real Estate

The brokerage fee for the purchase of real estate shall be payable by the purchaser where the purchaser is the Broker's Principal.

Service	Brokerage Fee
Brokerage services in connection with the purchase of real estate	Up to 4% of the agreed purchase price, subject to a minimum fee of EUR 1,000.00

3. Letting / Lease of Real Estate

The brokerage fee shall be payable by the landlord or lessor where the landlord or lessor is the Broker's Principal.

Lease Term	Brokerage Fee
Less than 6 months	75% of one month's rent
From 6 to 59 months	100% of one month's rent
60 months or longer	150% of one month's rent

4. Acquisition of a Lease / Rental

The brokerage fee shall be payable by the tenant or lessee where the tenant or lessee is the Broker's Principal.

Lease Term	Brokerage Fee
Less than 6 months	75% of one month's rent
From 6 to 59 months	100% of one month's rent
60 months or longer	150% of one month's rent

Note: The maximum aggregate brokerage fee that the Broker may charge both Principals in relation to the same property, where the Broker represents both parties, is set out in Section III of this Schedule.

II. SERVICES INCLUDED IN THE BROKERAGE FEE

The brokerage fee includes the standard brokerage services provided by the Broker in accordance with the Brokerage Agreement, these General Terms and Conditions and the applicable Croatian Real Estate Brokerage Act, including in particular:

using best efforts to identify and introduce the Principal to a Third Party for the purpose of negotiating and concluding the intended legal transaction;
informing the Principal of current market conditions and available comparable prices for similar properties, including the average market price for the sale, purchase, lease or rental of comparable real estate;
obtaining and/or reviewing available documentation evidencing ownership or other real rights relating to the property;
preparing the property presentation;
marketing and advertising the property through appropriate channels, where applicable, depending on the nature of the brokerage services;
communicating with prospective purchasers, tenants or other interested parties;
arranging and conducting property viewings;
participating in negotiations and using best efforts to facilitate the conclusion of the intended legal transaction;
informing the Principal of all circumstances relevant to the intended transaction;
safeguarding the Principal's personal data;
maintaining confidentiality in accordance with the Principal's written instructions;
verifying the designated use of land where land is the subject of the brokerage services;
informing the Principal of the obligations arising under anti-money laundering and counter-terrorist financing legislation; and
acting with the due care and diligence of a competent professional.

III. DUAL AGENCY

The Broker may represent both parties in relation to the same property only where a separate Brokerage Agreement has been concluded with each party.

The Broker shall not be entitled to charge a brokerage fee to a purchaser, tenant, lessee or any other person unless a separate Brokerage Agreement has been concluded with that person.

1. Maximum Aggregate Brokerage Fee – Sale and Exchange Transactions

The maximum aggregate brokerage fee that the Broker may charge both Principals in relation to the same property in the case of a sale or exchange transaction shall not exceed:

8% of the agreed purchase price of the property, or the value of the legal transaction, plus VAT.

Where the Broker has concluded Brokerage Agreements with two Principals in relation to the same property and both agreements provide that each contracting party shall pay a brokerage fee, the total brokerage fees charged to both Principals shall not exceed the maximum aggregate brokerage fee specified in this Schedule.

Where the Broker has concluded Brokerage Agreements with two Principals in relation to the same property but only one party has agreed to pay the brokerage fee, the Broker may charge that party a brokerage fee not exceeding one-half of the maximum aggregate brokerage fee specified in this Schedule, namely up to 4% of the agreed purchase price of the property or the value of the legal transaction, plus VAT.

2. Maximum Aggregate Brokerage Fee – Lease and Rental Transactions

The maximum aggregate brokerage fee that the Broker may charge both Principals in relation to the same property in connection with a lease or rental transaction shall not exceed:

300% of one month's rent, plus VAT.

Where the Broker has concluded Brokerage Agreements with both Principals in relation to the same property and both agreements provide that each contracting party shall pay a brokerage fee, the aggregate brokerage fees charged to both Principals shall not exceed the maximum amount specified in this Schedule.

Where the Broker has concluded Brokerage Agreements with both Principals but only one party has agreed to pay the brokerage fee, the Broker may charge that party a brokerage fee not exceeding one-half of the maximum aggregate brokerage fee specified in this Schedule, namely up to 150% of one month's rent, plus VAT.

IV. ADDITIONAL SERVICES AND SPECIAL COSTS

The brokerage fee covers the standard brokerage services specified in this Schedule, the Brokerage Agreement and the Broker's General Terms and Conditions of Business.

The costs of additional services not included within the standard scope of brokerage services may be charged only where such services have been agreed in advance with the Principal, specifying the type of service, the amount of the fee and the party responsible for payment.

The brokerage fee does not include the costs of legal, notarial, tax, translation, technical, architectural, construction, surveying, valuation, banking or any other professional services provided by third parties, nor any administrative fees, public charges or costs payable to public authorities, unless expressly agreed otherwise in writing.